Blogs, articles, and tools
What’s the Problem?
As we were preparing the 4th edition of The Six Disciplines of Breakthrough Learning (due out in May https://www.amazon.com//dp/1394285396/ref=sr_1_3 ) we reviewed the literature on learning transfer and application. We noticed that the problem has been discussed in...
Is Your Training Dead on Arrival?
Andrew Jefferson and Roy Pollock “Dead on Arrival” is a term that originated in emergency rooms to describe the unfortunate circumstance when someone arrives too late for any effort at resuscitation to succeed. Sadly, a significant portion of corporate training and...
If You Want a Seat at the Table
Learning and Development professionals often complain that they do not “have a seat at the management table” -- that they are viewed as just a service organization, fulfilling orders for training, rather than as valued business partners helping to set strategy and...
Are You Dropping the Ball in Your Training Programs?
You were asked to create a training program to address a performance issue. You clearly defined the expected business outcomes, completed a needs analysis, designed an appropriate intervention, and conducted the training. At the end of class, you administered a...
Are You Losing Your Learners?
The COVID pandemic and rise of the Omicron variant has necessitated shifting what had been classroom instruction to an online format. That has created opportunities for more effective approaches, for example, breaking previously “dense-pack” day-long instruction into...
The Best Process Wins
In Process Redesign, Tenner and DeToro observed that today “Competition is not between people, products, or companies: it is between processes.” The company with the best process wins. In manufacturing, the company with the most...
You Deserve More—and Less—Credit for the Value You Create
Learning professionals often complain that they don’t get the respect and credit they deserve for the value they create. We agree, for a number of reasons: We don’t do a good enough job of documenting our results and we don’t manage training’s brand as effectively as...
Managing Training’s Brand
Everything has a brand. You have a personal brand and training has a brand, whether you manage them or leave them to chance. A brand is simply what people think of when they hear the name of a product or service; it is a capsule summary of their perception of a...
Be Sure There are Results to Measure!
Many learning organizations rate “evaluating the impact of training” as their greatest challenge. The implication is that if they could just measure the results of training, they would finally get “a seat at the table” and all would be well. But is that true? What...
Predict and Prove … or Perish
I first heard this catchy aphorism from Elmar Kronz of DDI at the ATD Conference in Taipei. I used it as one of the “Four Things You Must Do to Earn a Seat at The Table” in my keynote speech at the recent Center for Talent Reporting Conference in Dallas,...