Blogs, articles, and tools
The COVID pandemic and rise of the Omicron variant has necessitated shifting what had been classroom instruction to an online format. That has created opportunities for more effective approaches, for example, breaking previously “dense-pack” day-long instruction into...
Blogs, articles, and tools, Recent Announcements
In Process Redesign, Tenner and DeToro observed that today “Competition is not between people, products, or companies: it is between processes.” The company with the best process wins. In manufacturing, the company with the most efficient and effective production...
Blogs, articles, and tools
Learning professionals often complain that they don’t get the respect and credit they deserve for the value they create. We agree, for a number of reasons: We don’t do a good enough job of documenting our results and we don’t manage training’s brand as effectively as...
Blogs, articles, and tools
Everything has a brand. You have a personal brand and training has a brand, whether you manage them or leave them to chance. A brand is simply what people think of when they hear the name of a product or service; it is a capsule summary of their perception of a...
Blogs, articles, and tools
Many learning organizations rate “evaluating the impact of training” as their greatest challenge. The implication is that if they could just measure the results of training, they would finally get “a seat at the table” and all would be well. But is that true? What...
Blogs, articles, and tools
I first heard this catchy aphorism from Elmar Kronz of DDI at the ATD Conference in Taipei. I used it as one of the “Four Things You Must Do to Earn a Seat at The Table” in my keynote speech at the recent Center for Talent Reporting Conference in Dallas,...